ASP approach is best
for staff- and cost-constrained organizations
that require mission-critical software solutions
with reduced resources.
Ask Your ASP
No nerd needed! Benefits of the Application
Service Provider approach to outsourcing include:
Quality solutions at budget-ready prices.
Reduced investment in IT infrastructure
Free your existing staff resources to
concentrate on more critical and strategic issues -- do what
your organization does best, and leave information technology
management to professionals.
You don't have to worry -- we monitor
and maintain systems 24 hours a day, 365 days a year!
Gain flexibility because we are responsible
for application hosting on our servers, in guarded facilities.
BlueDog's offerings give you the cost-effective software and
services solutions you need, on a low monthly, per-user cost
basis. [Details] Deploy rapidly,
without the in-house technology know-how. All you need is an
internet-connected PC and a browser!
Does an ASP Work?
Customers rent the services/applications
from the ASP on a per-user and/or per-month basis. ASPs share
costs among many customers, allowing for a much lower cost structure
than traditional solutions. Because of diverse customer needs,
ASPs target various customer segments and offer degrees of service
from turn-key to fully-customized.
Obviously trusting an outside source with
mission critical applications is a huge obstacle for many businesses
to overcome, but BlueDog's combined experience and resources
ensures high-availability of your applications. This is backed
by one of the most comprehensive Service Level Agreements in
BlueDog's strength lies in blending knowledge in communication,
expertise in computing and talent in software design effectively.
We differentiate ourselves by offering more
than the mere rental of apps. We're aggregating an integrated
set of applications, delivering a completely different architectural
approach as a solution to many small- to mid-size organization's
The pay-off for customers using the ASP approach is not just
in low-cost systems integration. You get specialists working
to meet your objectives who you would never have access to under
other business models.
is Security So Important?
For ASPs, sharing information securely with
clientele and creating secure software and application environments
For BlueDog, delivering and receiving information is the center
of our existence. Anything that threatens information or the
processing of that information will directly pose a security
threat. Whether it concerns the confidentiality, accuracy, timelines
of the information or the availability of software, threats
that form risks have to be countered by security measures.
These are structural concerns for every
ASP, and these structural risks require structural countermeasures.
Each ASP may implement security management counter-measures
differently, but the high-level objectives remain consistent
vendor to vendor.
is a Service Level Agreement?
A service level agreement (SLA) is a common
way for service providers to guarantee network availability
and data transmission. BlueDog guarantees the uptime of specific
groupware and e-commerce applications, such as personal information
management and customized site features that are at the core
of our offerings.
The SLA is an agreement between a provider of applications and
hosting services and their customer. SLAs differs from ordinary,
generic service agreements in that they obligate service providers
to maintain a certain grade or "level" of service.
The overall level of service is defined
by a set of measurable parameters, each having thresholds that
may be negotiated by the service provider and customer, such
as acceptable rates of downtime, latency for data transmission,
and support issues. When these thresholds are not met there
is usually a provision for compensation. Sometimes tiered thresholds
with corresponding degrees of compensation are arranged.