BlueDog: Knowledge worker applications via the internet
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BlueDog's ASP approach is best
for staff- and cost-constrained organizations
that require mission-critical software solutions
with reduced resources.


ASP


SLA


Web
Security
Perimiter


Questions to
Ask Your ASP

No nerd needed! Benefits of the Application Service Provider approach to outsourcing include:

  • Quality solutions at budget-ready prices.

  • Reduced investment in IT infrastructure and staff.

  • Free your existing staff resources to concentrate on more critical and strategic issues -- do what your organization does best, and leave information technology management to professionals.

  • You don't have to worry -- we monitor and maintain systems 24 hours a day, 365 days a year!

  • Gain flexibility because we are responsible for application hosting on our servers, in guarded facilities.


BlueDog's offerings give you the cost-effective software and services solutions you need, on a low monthly, per-user cost basis. [Details] Deploy rapidly, without the in-house technology know-how. All you need is an internet-connected PC and a browser!


How Does an ASP Work?

Customers rent the services/applications from the ASP on a per-user and/or per-month basis. ASPs share costs among many customers, allowing for a much lower cost structure than traditional solutions. Because of diverse customer needs, ASPs target various customer segments and offer degrees of service from turn-key to fully-customized.

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Is Hosting for You?

Obviously trusting an outside source with mission critical applications is a huge obstacle for many businesses to overcome, but BlueDog's combined experience and resources ensures high-availability of your applications. This is backed by one of the most comprehensive Service Level Agreements in the industry.
BlueDog's strength lies in blending knowledge in communication, expertise in computing and talent in software design effectively.

We differentiate ourselves by offering more than the mere rental of apps. We're aggregating an integrated set of applications, delivering a completely different architectural approach as a solution to many small- to mid-size organization's internet needs.
The pay-off for customers using the ASP approach is not just in low-cost systems integration. You get specialists working to meet your objectives who you would never have access to under other business models.

Why is Security So Important?

For ASPs, sharing information securely with clientele and creating secure software and application environments is key.
For BlueDog, delivering and receiving information is the center of our existence. Anything that threatens information or the processing of that information will directly pose a security threat. Whether it concerns the confidentiality, accuracy, timelines of the information or the availability of software, threats that form risks have to be countered by security measures.

These are structural concerns for every ASP, and these structural risks require structural countermeasures. Each ASP may implement security management counter-measures differently, but the high-level objectives remain consistent vendor to vendor.

What is a Service Level Agreement?

A service level agreement (SLA) is a common way for service providers to guarantee network availability and data transmission. BlueDog guarantees the uptime of specific groupware and e-commerce applications, such as personal information management and customized site features that are at the core of our offerings.
The SLA is an agreement between a provider of applications and hosting services and their customer. SLAs differs from ordinary, generic service agreements in that they obligate service providers to maintain a certain grade or "level" of service.

The overall level of service is defined by a set of measurable parameters, each having thresholds that may be negotiated by the service provider and customer, such as acceptable rates of downtime, latency for data transmission, and support issues. When these thresholds are not met there is usually a provision for compensation. Sometimes tiered thresholds with corresponding degrees of compensation are arranged.